FAQs
Find answers to your questionsI need to have a hearing test, how much will this cost me?
Hearing Aid Specialists SA offer free, no-obligation hearing tests to all Australian Pension Card holders, Veteran’s Affairs and private clients (conditions apply)
Will I get my hearing aid on the day of my assessment?
This would depend on your situation. In some cases, we can provide you with a hearing aid on the day of your assessment however often hearing aids are not available off-the-shelf. They often to be ordered in specifically for you and you will need an appointment approximately two weeks after your test for the hearing aids to be programmed to a prescription based your hearing impairment. You will also be required to attend at least one follow up appointment, one to two weeks after your fitting appointment, to ensure that you are happy with your hearing aid settings. If additional fine tuning is required at your follow up, further appointments may be necessary.
How much do hearing aids cost?
On average hearing aids range in price from a pair depending on the technology within the device. How much you spend on a hearing aid depends on a number of factors including the extent of your hearing impairment and what effect your hearing impairment has had on your speech understanding ability, your cognitive capacity, your eyesight and dexterity, how socially and physically active your lifestyle is and how much you can afford to spend factoring in the life of a hearing aid is between 4 and 6 years.
How do hearing aids work?
A microphone picks up a sound in your environment and the hearing aid amplifies and processes the sound to remove unwanted noise and delivers it into your ear.
Why have 2 hearing aids?
We hear better with two ears than we do with one. Our brains use the information we receive from two ears to work out where sounds are coming from and to separate important sounds from noise. With two hearing aids we can provide balance to your hearing, even if there is a difference in the hearing in each of your ears. Most importantly you hear louder with two ears than with one alone, so if you are fitted with two hearing aids it is important to wear them both together for maximum benefit.
I live by myself, why do I need hearing aids when I’m by myself?
- To keep the nerves connecting your ears to your brain active so that you can continue to make sense of the sounds you do hear.
- Safety – awareness of sounds around you and being able to hear alarms ringing
- Being able to hear when someone is at the door and when the telephone rings.
- So as not to disturb your neighbours with your TV or radio.
How long will my hearing aids last?
The average life of a hearing aid is 4 to 6 years. Under the Hearing Services Program your hearing aids are expected to last 5 years unless something significant changes about your hearing or your health which means that the hearing aids you have are no longer appropriate for your needs. Looking after your hearing aid, keeping it clean and well maintained will extend the life of your device.
How do I know how to clean my hearing aid?
Your Audiologist or Audiometrist will show you how to look after your hearing aid at your fitting appointment. Additionally, here at Hearing Aid Specialists SA our fully trained staff can provide cleaning services over the counter without an appointment and are able to provide advice on how to care for and maintain you hearing device. If required, you can also book an appointment to see our Audiologists or Audiometrists for a clean and check appointment.
What does a hearing aid look like?
There are two basic styles of hearing aids, those for which all the electronics of the device are enclosed in a shell which sits fully in the canal and/or bowl of your ear and those with a piece behind the ear containing most of the electronics which is connected to a piece sitting within the ear by either a tube or a wire. The size of the device suitable for you depends on a range of factors including the size of your ear, the amount of wax your ear produces, the health of your outer ear and the extent of your hearing impairment.
Will a hearing aid give me back normal hearing?
Your hearing aid cannot restore normal or perfect hearing, there will still be some situations where you have trouble, particularly in very noisy situations. However, it will significantly improve your hearing in most listening situations.
How often do I need to change my batteries?
All hearing aids run on batteries either a disposable battery or a rechargeable battery. Most disposable hearing aid batteries will last between 1 and 2 weeks when you are wearing the hearing aid every day, for most of the day, and remembering to turn it off when you are not wearing it. Rechargeable hearing aids are recommended to be charged every night to ensure they are fully charged for the day ahead. Some factors that will determine battery life are how many hours per day you are wearing the aid, what size disposable battery the hearing aid uses, how hard the hearing aid working, how old the hearing aid is and how well maintained it is (a dirty hearing aid will be working harder than a clean one and will run through more batteries).
Do I need to wear my hearing aid all day?
You should wear your hearing aid every day during your waking hours, but not when showering or swimming, as most hearing aid are not fully waterproof. There are however, some hearing aids that offer a water resistant feature.
Can I use my hearing aid on the telephone?
You should be able to hear clearly with your hearing device on a telephone with good reception and sound quality. With some behind the ear type device, you should be aware that the microphones are located in the piece that sits on the top of your ear, so you should hold the telephone receiver to the top and slightly to the back of your ear for the clearest signal. For an in the ear type device, you should hold the telephone receiver approximately 1-2 cm from your ear to prevent whistling. Most hearing aid manufacturers have technology available throughout their product range whereby you can wirelessly stream the sound of your mobile phone through an intermediary accessory into your hearing aids (i.e. your hearing aids will act like a pair of wireless headphones). There are also now technologies available where this can be achieved without an intermediary device.
What do audiologists & audiometrists do?
Audiologists and audiometrists are healthcare professionals specializing in a range of difference areas. At Hearing Aid Specialists SA our audiologists and audiometrists have a specialty in hearing assessment, fit hearing aids, wax removal and offer rehabilitation for individuals with hearing impairment.
When should I see an audiologist or audiometrist?
You should see an audiologist or audiometrist if you experience difficulty hearing conversations, frequently ask people to repeat themselves, notice ringing in your ears (tinnitus), or experience sudden hearing loss.
Do I need a referral to see an audiologist or audiometrist?
No, a referral is not required. You can book an appointment directly with our audiologists or audiometrists for a hearing assessment or consultation.
Are audiology services covered private health insurance?
Some hearing services and hearing aids may be covered by private health insurance. It is recommended to check with your private health provider for details.
What types of hearing aids do you offer?
We offer a variety of hearing aids, including behind-the-ear (BTE), receiver-in-canal (RIC), in-the-ear (ITE), completely-in-canal (CIC), and invisible hearing aids. We also offer a range of rechargable hearing aids that do not require disposable batteries.
How do I know which hearing aid is right for me?
Our audiologists and audiometrists conduct comprehensive hearing assessments to determine the best hearing aid based on your hearing loss level, lifestyle, and personal preferences.
Do hearing aids restore normal hearing?
While hearing aids do not cure hearing loss, they significantly improve hearing by amplifying sounds, making it easier to communicate and enjoy daily activities.
Are there rechargeable hearing aids available?
Yes, we offer rechargeable hearing aids that eliminate the need for disposable batteries. These models come with convenient charging stations.
How long do hearing aids last?
With proper care, hearing aids typically last 4-6 years. Regular maintenance and servicing can extend their lifespan and ensure optimal performance.
What are invisible hearing aids?
Invisible hearing aids are small, custom-fitted devices that sit deep inside the ear canal, making them nearly invisible while providing excellent sound quality.
Do you offer completely invisible hearing aids?
Yes, we provide 100% invisible hearing aids, such as the Phonak Lyric, which is worn 24/7 and does not require daily insertion or removal.
Are invisible hearing aids suitable for all types of hearing loss?
Invisible hearing aids are best suited for individuals with mild to moderate hearing loss. Those with severe hearing loss may require a more powerful device. If invisible hearing aids are suitable for you, can be determined after a comprehensive hearing assessment has been undertaken.
What are the advantages of invisible hearing aids?
These hearing aids are discreet, natural sound quality, reduced wind noise, and a comfortable fit, making them a popular choice for those seeking a nearly invisible solution.
Do invisible hearing aids require special maintenance?
Yes, because they sit deep in the ear canal, they need regular cleaning and professional check-ups to prevent wax buildup and ensure longevity.
Your Title Goes Here
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
What types of hearing aid batteries are available?
Hearing aid batteries come in four common sizes: 10 (yellow), 312 (brown), 13 (orange), and 675 (blue). The right size depends on the model of your hearing aid.
How long do hearing aid batteries last?
The lifespan of a battery varies by size and usage. On average, size 10 lasts 3-7 days, size 312 lasts 7-10 days, size 13 lasts 10-14 days, and size 675 can last up to 3 weeks.
Do you offer rechargeable hearing aids?
Yes, we offer rechargeable hearing aids, eliminating the need for disposable batteries. These devices use lithium-ion technology and come with easy-to-use charging docks.
How can I extend the life of my hearing aid batteries?
To extend battery life, store them in a cool, dry place, open the battery door when not in use, and allow new batteries to sit for 5 minutes after removing the seal before inserting them.
Where can I buy hearing aid batteries?
We stock high-quality hearing aid batteries. You can purchase them at our clinic or we can post them out to your home address if you would prefer.
What is involved in a comprehensive hearing assessment?
A comprehensive hearing assessment includes a physical examination of the ears, a pure-tone audiometry test to measure hearing ability, and speech recognition tests to assess clarity and understanding.
How long does a hearing assessment take?
A comprehensive hearing assessment usually takes between 30-45 minutes, including the consultation and discussion of results.
Who should get a comprehensive hearing assessment?
Anyone experiencing hearing difficulties, ringing in the ears (tinnitus), or frequent ear infections should get a hearing assessment. Regular hearing checks are also recommended for individuals over 50.
How often should I have my hearing checked?
If you have no existing hearing issues, a hearing check every two years is recommended. If you already wear hearing aids or have a diagnosed hearing loss, an annual check-up is ideal.
What are the best hearing aids available in Australia?
The best hearing aids depend on individual needs, but leading brands include Phonak, Oticon, Resound, Beltone, Unitron, Widex, Signia, and Starkey, all of which we offer at our clinic.
Are hearing aids covered by government programs in Australia?
Yes, eligible pensioners and veterans may receive subsidized or free hearing aids under the Australian Government’s Hearing Services Program.
How do I purchase a hearing aid in Australia?
The process starts with a comprehensive hearing assessment, followed by a consultation to select the right hearing aid, fitting, and aftercare support to ensure the best results.
How much do hearing aids cost in Australia?
Prices vary based on technology and features. We offer options for all budgets and needs.
Where can I get fitted for hearing aids in Australia?
Our clinic provides professional hearing aid fittings, adjustments, and aftercare services to ensure your hearing aids work optimally for your lifestyle.
Your Title Goes Here
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
What is a hearing check?
A hearing check is a quick test that assesses your ability to hear different sounds and frequencies. It helps identify potential hearing loss.
How often should I get a hearing check?
Adults should have a hearing check at least every two years. If you experience hearing difficulties or use hearing aids, annual check-ups are recommended.
What happens during a hearing check?
A hearing check includes a brief consultation about your hearing concerns, followed by a series of tone and speech recognition tests to evaluate your hearing ability.
What should I do if my hearing check shows hearing loss?
If a hearing check indicates hearing loss, a comprehensive hearing assessment is recommended. Our audiologists and audiometrists can guide you through treatment options, including hearing aids.
What is a hearing test?
A hearing test is a series of evaluations performed by an audiologist or audiometrist to assess your hearing ability, detect any hearing loss, and determine the best course of action for treatment.
What happens during a hearing test?
A standard hearing test includes a physical examination of the ears, pure-tone audiometry to measure hearing sensitivity, and speech recognition tests to assess clarity and understanding.
How long does a hearing test take?
A complete hearing test typically takes 30-25 minutes, including the assessment, results discussion, and recommendations for hearing solutions if necessary.
How can I prepare for a hearing test?
Avoid exposure to loud noise for at least 24 hours before your test. Bring any hearing aids you currently use and a list of any medications you take, as some medications can impact hearing.
What are the common signs of hearing loss?
Common signs include difficulty understanding conversations, frequently asking people to repeat themselves, ringing in the ears (tinnitus), and needing to increase the volume on electronic devices.Common signs include difficulty understanding conversations, frequently asking people to repeat themselves, ringing in the ears (tinnitus), and needing to increase the volume on electronic devices.
What causes hearing loss?
Hearing loss can be caused by aging, prolonged exposure to loud noise, ear infections, genetic factors, or certain medical conditions such as diabetes or cardiovascular disease.
Can hearing loss be prevented?
While not all hearing loss can be prevented, protecting your ears from loud noise, avoiding ototoxic medications, and maintaining good ear hygiene can help reduce your risk.
What treatment options are available for hearing loss?
Depending on the severity and cause, treatments include hearing aids, cochlear implants, assistive listening devices, and medical interventions such as earwax removal or surgery.
How do I know if I need a hearing aid?
If a hearing test confirms hearing loss and you struggle with daily conversations, background noise, or clarity of speech, an audiologist may recommend hearing aids to improve your quality of life.
What is the difference between hearing loss and hearing impairment?
Hearing loss refers to the reduced ability to hear sounds, while hearing impairment is a broader term that includes any condition affecting hearing, from mild to profound levels of difficulty.
What are the different levels of hearing impairment?
Hearing impairment is classified as mild, moderate, severe, or profound, depending on the degree of hearing loss detected in a hearing test.
What are the best solutions for hearing impairment?
Solutions include hearing aids, cochlear implants for severe cases, communication therapy, and assistive listening devices for enhanced sound clarity.
Are there government support programs for hearing impairment?
Yes, the Australian Government provides funding through the Hearing Services Program for eligible pensioners, veterans, and individuals with significant hearing impairment.
How much do hearing aids cost in Australia?
Hearing aid prices vary depending on technology and features.
Can I get a payment plan for hearing aids?
Yes, some clinics offer flexible payment plans to help make hearing aids more affordable.
Why do some hearing aids cost more than others?
Premium hearing aids offer advanced features such as AI-powered noise reduction, Bluetooth streaming, and rechargeable batteries, which contribute to their higher cost.
Are cheaper hearing aids effective?
Basic hearing aids can improve hearing but may not provide the same level of clarity, noise reduction, and comfort as higher-end models. An audiologist or audiometrist can help determine the best option for your needs.
What are the best hearing aids available?
The best hearing aids depend on individual needs, but top-rated brands include Phonak, Oticon, Resound, Betone, Unitron, Widex, Signia, and Starkey, all of which we offer.
What features should I look for in the best hearing aids?
Key features include advanced noise reduction, Bluetooth connectivity, rechargeable batteries, and directional microphones for speech clarity.
Are expensive hearing aids worth it?
High-end hearing aids offer better sound processing, customisation, and connectivity, making them a great investment for improved hearing and quality of life.
How do I choose the best hearing aid for my lifestyle?
An audiologist or audiometrist will assess your hearing loss, daily activities, and budget to recommend the most suitable hearing aid model for your lifestyle.
Can I try different hearing aids before purchasing?
Yes, we offer a 30-day trial on hearing aids so you can test them in real-life situations before making a commitment.
What services do you offer at your hearing clinic?
We provide comprehensive hearing assessments, hearing aid fittings, tinnitus management, earwax removal, and hearing aid repairs and adjustments.
Do I need an appointment to visit the hearing clinic?
Yes, appointments are recommended to ensure you receive the full attention of our audiologists for a detailed hearing evaluation.
What makes your hearing clinic different from others?
Our clinic is a family owned and independent clinic who offers personalized hearing care, access to top hearing aid brands, a 30-day free trial, and expert support for long-term hearing health.
Can I bring a family member to my appointment?
Yes, we encourage patients to bring a family member or friend for support and to help understand the treatment options discussed.
Where is your hearing clinic located?
Our clinic is conveniently located and serves patients across the region. Contact us or visit our website for exact location details and directions.